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I would like to see your bags in person. Where is your shop?
Our lovely little shop is situated in the beautiful town of Riebeek Kasteel. About 20 km outside Malmesbury and 1 hour from Cape Town, Western Cape, South Africa. You are very welcome to come visit and view our handmade bags. We are
open 7 days a week.
Who makes your bags?
We make our bags! All by hand. Right here in Riebeek Kasteel from our studio. We are a small team of 3 and every bag is entirely hand cut, hand stitched and hand assembled.
How long does it take to make my bag?
Once you have placed your order online it takes approx 2 weeks for us to make your bag/product. Courier can take 2 -5 days depending on location. Should our workload be extremely high we will notify you if your order might take a bit longer.
All online orders close end November and opens again mid January of every year.
Do you do repairs on other leather bags?
Sadly we do not offer repair services on other products but our own.
Do you offer Custom designs?
Unfortunately we do not offer custom designs. If however you would like to order a bag/product in a different leather colour than what is available online please get in touch with us so that we can see if we can make it happen. We can definitely make straps longer or shorter or perhaps add or change pockets. Just get in touch to discuss.
What is your return policy and do you offer a guarantee on your products?
Yes to both! Please take a look at our Terms of Service.
I see some bags are lined, I don't see the lining.
It's there, we promise. We use a pig split as lining (type of leather) and not traditional material lining. The leather lining is to create more structure and strength to certain designs (e.g. Briefcase, Milla). It
is not a loose lining like material would be. We would like your bag to last and in our opinion the leather lining is the best to use for longevity of your bag.
Do you make Belts? I don't see any on your website.
Absolutely! We make beautiful belts. Currently our belts are only available in
our store in Riebeek Kasteel and not online. We like to "play around” when we make our belts so they are always different. Please
visit our store to try them on.
Do you ever have a sale or promotions?
If you sign up to our newsletter you will receive a 10 % discount on your first order.
In August of every year we do have our annual sale. It is in store only, so make your way to Riebeek Kasteel in August to get a great bag at a great price.
Any other promotions will be sent out with our newsletter so make sure to sign up.
How do I get in touch with you?
info@lewisandmadge.com
zani@worldonline.co.za
082 654 2265
@lewisandmadge
www.lewisandmadge.com
Shop 4A, Short Street, Riebeek Kasteel